We have designed and constructed your product with care, and we hope you will enjoy it for a long time. The warranty covers the product against defects resulting from faults in material or workmanship for two years after your purchase. Subject to the Terms and Conditions that apply in the region you live in, this warranty does not affect any statutory right you may have under the laws of the country you live in.
Normal wear and tear, including scratches on the lenses or frame, is excluded from the warranty. Damage due to your acts or omissions or due to an accident, namely damage for which you can be held responsible, does not fall under this warranty. Additionally, alterations to the product (such as inserting prescription lenses) will also void the warranty.
Please note that the material we have used for these sunglasses is different than the (virgin) plastic that is usually used in sunglasses’ frames. We have made the frame with HDPE plastic collected from the ocean. Therefore, small scratches may occur during normal use, and are not a non-conformity. Should you so wish, you can minimize the scratches by placing the sunglasses in their pouch after wearing them.
In case of any defect, you can contact us via the contact form. Please submit your claim as soon as possible after you detect the defect. A clear and accurate description of the claim will help us respond in a swift and appropriate manner.
If we determine that the defect is within reason and covered under the warranty, we will either repair or replace the product free of charge. In case repair or replacement is impossible or undesirable, we will discuss if an appropriate reduction of the price or the return of the product at our costs against a refund of your payment for the product, would be a reasonable solution.